Our branch is open for business as usual. We have made some temporary modifications to help continue with social distancing recommendations and continue to be COVID-19 aware. We ask you to observe our COVID-19 precautions within the branch including using the hand sanitiser provided, maintaining social-distancing and contacting us before visiting the branch if you are feeling unwell.
We appreciate that a number of people are concerned about their banking during the current coronavirus arrangements.
We have collated the following information in response to enquiries that we have received.
Will the branch stay open?
The short answer is Yes.
Our branch has remained open throughout the COVID-19 event and will continue to do so.
Current government guidance is that banks are an essential service and will remain open. This is also the case overseas, even where they are at higher alert levels and restrictions.
What changes can I expect?
We have changed the layout of the branch to help remind people of the social distancing requirements, keeping a distance of 1.5metres from each other. This is for your protection as well as ours and we ask you to understand and respect it.
We also ask that customers are aware of other customers in the branch and apply the same social distancing requirements where possible.
What can you do?
Register for Internet banking
Pay bills online
Obtain a Cairns Bank Visa Debit card
Use your Cairns Bank Visa Debit card
If you are in a high-risk group or just feel uncomfortable about coming into our branch please call us, we are happy to work out solutions that suit you.