At Cairns Bank, we aim to provide a local banking solution tailored to each member’s needs.
- Loyalty – valuing and considering the contributions of existing customers in all decisions.
- Fairness – providing products and services that are fit for purpose, priced in consideration of all customers and which provide for the long term as well as now.
- Personal service – the ability and commitment to deliver products and services that are tailored to meet individual customer needs rather than a one size fits all approach.
- Passion – having strong views and the right culture to provide service levels that are the benchmark by which others are measured; nurturing customers who are proud of the organisation and advocates for the organisation.
- Ethics – having the courage to do the right thing even when it is not the easy thing or the most profitable.